How to customize by order

How to Request a Custom Order

Step into Another Story with a Perfect Tailored Fit

At Cosplee, we understand that every character and every body is unique. That’s why we offer professional tailoring services for customers who need a size outside of our standard charts. Follow this simple 4-step process to get your custom-made costume.

Step 1: Select "Custom Size"

On the product page, check if the item is eligible for customization. Select the "Custom Size" option from the size dropdown menu before adding it to your cart.

Step 2: Provide Your Measurements

You can provide your measurements in two ways:

  • Add your Height, Weight, Bust, Waist, and Hips in the "Order Note" box at checkout.
  • Or, email your order number and measurements to services@cosplee.com immediately after payment.

Step 3: Professional Tailoring

Once your measurements are confirmed, our master tailors in our Wuhan studio will begin crafting your costume. Custom orders typically take 7-15 business days to complete, depending on the complexity of the design.

Step 4: Quality Check & Shipping

Every custom piece undergoes a rigorous quality inspection to ensure it matches your requested dimensions. We then ship your order via our express partners (DHL/UPS/FedEx) and provide you with a tracking number.

⚠️ Important Customization Notes

  • No Extra Fees: In most cases, basic size customization is provided at no additional cost.
  • Non-Returnable: Because custom-sized items are made specifically to your measurements, they are not eligible for returns or exchanges unless there is a significant quality defect. Please refer to our Refund Policy.
  • Accuracy: Please double-check your measurements using our Measurement Guide. We are not responsible for ill-fitting costumes due to incorrect data provided by the customer.