Terms of service
Terms of Service
Cosplee - Step into Another Story
Last Updated: January 22, 2026
1. OVERVIEW
This website is operated by Cosplee LLC. Throughout the site, the terms "we", "us" and "our" refer to Cosplee LLC. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.
2. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
3. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, or discontinuance of the Service.
4. PRODUCTS OR SERVICES (Custom-Made & POD)
Certain products, especially Custom-Made costumes and POD (Print-on-Demand) items, are subject to specific production timelines. These products are subject to return or exchange only according to our Refund & Return Policy. We have made every effort to display as accurately as possible the colors and images of our products.
5. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
Shipping & Returns Note: For non-quality related returns, a 10% restocking/handling fee may apply as outlined in our Return Policy. Customers are responsible for return shipping costs to our designated facility.
6. PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (c) to submit false or misleading information; (d) to collect or track the personal information of others.
7. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Colorado, United States.
8. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Company: Cosplee LLC
Email: mail@cosplee.com
Phone: +1 213 345 4134
U.S. Address: 400 W 48th Ave, Denver, CO 80216, USA
China Address: 998G+J8F, Xingfusi Rd, Jiangxia District, Wuhan, Hubei, China